gRide Go
Request - Track - Ride
Overview of gRide Go
Facilitating transportation around the SSF Genentech campus has never been more convenient thanks to gRide Go. This innovative mobile application, developed by gRide (Genentech’s Transportation team) and powered by Via, offers on-demand rides within the campus premises.
Functionality of gRide Go
- gRide Go operates as an on-demand system that groups multiple passengers traveling in the same direction on campus, arranging them into a shared vehicle. By utilizing the gRide Go app, users can select from various DNA shuttle stops across the campus, allowing the app to match them with a vehicle heading their way. Passengers will be conveniently picked up at a DNA shuttle stop and transported to their desired destination. This service features smart algorithms providing estimated journey times and real-time tracking, ensuring passengers are always aware of their ride's location.
Requesting a Ride with gRide Go
- To request a ride, follow these three simple steps:
- Download the App
- Login with your Genentech credentials or Sign Up and create an account
- Select a ride from any GNE shuttle stop within the specified service area
Estimated Waiting Time
- Prior to booking your ride, you will receive an accurate estimate of your pick-up ETA. Additionally, real-time vehicle tracking is available within the app for your convenience.
Experience the convenience and efficiency of gRide Go in navigating around campus. We eagerly await your participation on your forthcoming trip. Just tap, and you're on your way!
If you appreciate our service, kindly consider rating us! For inquiries, please reach out to us via email at gRide-d@gene.com.
Overview
gRide Go is a Freeware software in the category Education developed by Via Transportation, Inc..
The latest version of gRide Go is 4.11.18, released on 03/24/2024. It was initially added to our database on 03/24/2024.
gRide Go runs on the following operating systems: iOS.
Users of gRide Go gave it a rating of 5 out of 5 stars.
Pros
- Convenient booking of shared rides
- Affordable pricing compared to traditional ride-hailing services
- Environmentally conscious approach by encouraging carpooling
- Easy-to-use app interface with real-time tracking of rides
- Ability to schedule rides in advance for added convenience
Cons
- Availability limited to certain regions and cities
- Possibility of longer travel times due to multiple pickups and drop-offs in shared rides
- Inconsistency in ride availability during peak hours or in remote areas
FAQ
What is gRide Go?
gRide Go is a ride-hailing service provided by Via Transportation, Inc.
How does gRide Go work?
Users can book rides on gRide Go through the Via app by entering their pick-up and drop-off locations.
Is gRide Go available in all cities?
gRide Go's availability may vary by city, but it operates in various locations across the United States and other countries.
What types of vehicles are used for gRide Go?
gRide Go typically uses standard sedans or SUVs for its ride-hailing service.
Can I schedule a ride in advance with gRide Go?
Yes, users can schedule rides in advance through the Via app for added convenience.
Are there any subscription plans available for gRide Go?
gRide Go may offer subscription plans for frequent users to access discounted rides or other benefits.
How does pricing work for gRide Go?
gRide Go typically charges a fare based on the distance traveled and time spent during the ride.
Can I pay for gRide Go rides with cash?
gRide Go transactions are typically cashless and payments are made through the Via app using a credit card or other electronic payment methods.
Is there a customer support service available for gRide Go users?
Yes, gRide Go users can contact customer support through the Via app or website for any assistance or inquiries.
Does gRide Go have accessibility options for passengers with special needs?
gRide Go may offer accessibility options for passengers with special needs, such as wheelchair-accessible vehicles in some locations.
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